:root{--bg:#f4f5f7;--card:#fff;--ink:#1c2230;--muted:#6b7385;--line:#e3e6ec;--brand:#14315c;--accent:#1f7a5a;--warn:#b7791f;--bad:#c0392b;--in:#fff;--out:#dcf4e6}
@media(prefers-color-scheme:dark){:root{--bg:#10131a;--card:#181c26;--ink:#e8ebf2;--muted:#95a0b5;--line:#2a3142;--brand:#6ea0ff;--accent:#3ecf9a;--in:#222837;--out:#1c4033}}
*{box-sizing:border-box}
body{margin:0;font:14px/1.45 system-ui,-apple-system,Segoe UI,Roboto,sans-serif;background:var(--bg);color:var(--ink)}
.hidden{display:none!important}
button,input,select,textarea{font:inherit;color:inherit}
input,select,textarea{background:var(--card);border:1px solid var(--line);border-radius:6px;padding:7px 9px;width:100%}
textarea{resize:vertical}
label{display:block;font-size:12px;color:var(--muted);margin-bottom:10px}
label input,label select,label textarea{margin-top:3px;color:var(--ink);font-size:14px}
.btn{border:1px solid var(--line);background:var(--card);border-radius:6px;padding:7px 12px;cursor:pointer}
.btn:hover{border-color:var(--brand)}
.btn.primary{background:var(--brand);border-color:var(--brand);color:#fff}
.btn.danger{color:var(--bad)}
.btn.small{padding:3px 8px;font-size:12px}
.muted{color:var(--muted)}
.error{color:var(--bad);min-height:18px;margin-bottom:8px}
#login{display:grid;place-items:center;min-height:100vh}
.card{background:var(--card);border:1px solid var(--line);border-radius:10px;padding:16px}
.login-card{width:340px;padding:28px}
.login-card h1{margin:0}
#app{display:grid;grid-template-columns:210px 1fr;min-height:100vh}
aside{background:var(--card);border-right:1px solid var(--line);display:flex;flex-direction:column;position:sticky;top:0;height:100vh}
.brand{font-size:20px;font-weight:700;padding:18px;color:var(--brand)}
.brand small{display:block;font-size:11px;font-weight:400;color:var(--muted)}
nav{flex:1;padding:0 8px}
nav a{display:flex;justify-content:space-between;align-items:center;padding:9px 12px;border-radius:6px;color:var(--ink);text-decoration:none;margin-bottom:2px}
nav a:hover{background:var(--bg)}
nav a.active{background:var(--brand);color:#fff}
.badge{background:var(--bad);color:#fff;border-radius:9px;font-size:11px;padding:0 6px;min-width:18px;text-align:center}
.me{padding:12px;border-top:1px solid var(--line);display:flex;justify-content:space-between;align-items:center;gap:6px;font-size:13px}
main{padding:22px;min-width:0}
h2{margin:0 0 16px}
h3{margin:0 0 10px;font-size:15px}
.toolbar{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:14px;align-items:center}
.toolbar input,.toolbar select{width:auto;min-width:140px}
.toolbar .grow{flex:1;min-width:200px}
.grid{display:grid;gap:12px}
.kpis{grid-template-columns:repeat(auto-fit,minmax(150px,1fr));margin-bottom:16px}
.kpi b{display:block;font-size:26px}
.kpi span{color:var(--muted);font-size:12px}
.cols2{grid-template-columns:repeat(auto-fit,minmax(300px,1fr))}
table{width:100%;border-collapse:collapse;background:var(--card);border:1px solid var(--line);border-radius:8px;overflow:hidden}
th,td{text-align:left;padding:8px 10px;border-bottom:1px solid var(--line);vertical-align:middle}
th{font-size:12px;color:var(--muted);font-weight:600;background:var(--bg)}
tr.click{cursor:pointer}tr.click:hover td{background:var(--bg)}
.tablewrap{overflow-x:auto}
.pill{display:inline-block;padding:1px 8px;border-radius:10px;font-size:12px;background:var(--bg);border:1px solid var(--line)}
.pill.ok{background:#e0f5ea;color:#14613f;border-color:#b6e4cb}
.pill.warn{background:#fbf0d9;color:#8a5a0c;border-color:#efd9a3}
.pill.bad{background:#fbe3e0;color:#922b21;border-color:#f2b9b2}
.bar{height:8px;background:var(--bg);border-radius:4px;overflow:hidden}.bar i{display:block;height:100%;background:var(--brand)}
.row{display:flex;justify-content:space-between;align-items:center;gap:8px;margin-bottom:8px}
/* conversas */
.inbox{display:grid;grid-template-columns:320px 1fr 290px;height:calc(100vh - 44px);gap:0;border:1px solid var(--line);border-radius:10px;overflow:hidden;background:var(--card)}
.inbox>div{min-height:0;display:flex;flex-direction:column}
.clist{border-right:1px solid var(--line)}
.clist .filters{padding:10px;border-bottom:1px solid var(--line);display:grid;gap:6px}
.clist .items{overflow-y:auto;flex:1}
.citem{padding:10px 12px;border-bottom:1px solid var(--line);cursor:pointer}
.citem:hover,.citem.sel{background:var(--bg)}
.citem .t{display:flex;justify-content:space-between;gap:6px}
.citem .t b{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.citem .m{color:var(--muted);font-size:12px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.citem .tags{margin-top:4px;display:flex;gap:4px;flex-wrap:wrap}
.chat{background:var(--bg)}
.chat-head{padding:10px 14px;background:var(--card);border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center}
.msgs{flex:1;overflow-y:auto;padding:14px;display:flex;flex-direction:column;gap:6px}
.msg{max-width:70%;padding:7px 10px;border-radius:10px;background:var(--in);border:1px solid var(--line);white-space:pre-wrap;word-wrap:break-word}
.msg.out{align-self:flex-end;background:var(--out)}
.msg small{display:block;font-size:11px;color:var(--muted);margin-top:2px}
.composer{display:flex;gap:8px;padding:10px;background:var(--card);border-top:1px solid var(--line)}
.composer textarea{height:44px}
.side{border-left:1px solid var(--line);padding:14px;overflow-y:auto}
.empty{margin:auto;color:var(--muted);text-align:center;padding:30px}
/* whatsapp */
.slots{display:grid;grid-template-columns:repeat(auto-fill,minmax(270px,1fr));gap:12px}
.slot img{width:100%;max-width:230px;display:block;margin:8px auto}
/* modal */
.modal{position:fixed;inset:0;background:#0008;display:grid;place-items:center;z-index:10;padding:16px}
.modal-box{background:var(--card);border-radius:10px;padding:20px;width:min(640px,100%);max-height:92vh;overflow-y:auto}
.form2{display:grid;grid-template-columns:1fr 1fr;gap:0 12px}
.form2 .full{grid-column:1/-1}
#toast{position:fixed;bottom:18px;right:18px;background:var(--brand);color:#fff;padding:10px 16px;border-radius:8px;display:none;z-index:20;max-width:340px}
.timeline{font-size:12px;color:var(--muted);border-left:2px solid var(--line);padding-left:10px}
.timeline div{margin-bottom:6px}
.switch{display:flex;align-items:center;gap:6px;cursor:pointer;font-size:13px}
.switch input,.toolbar .switch input{width:auto;min-width:0}
a.btn{text-decoration:none;color:inherit;display:inline-block}
@media(max-width:900px){#app{grid-template-columns:1fr}aside{position:static;height:auto}nav{display:flex;flex-wrap:wrap}.inbox{grid-template-columns:1fr;height:auto}.side{border:0}.msgs{min-height:320px}}